- A -

Ambulance

Administration (Non Emergency)

Information

Chief's Office (Ext 22612)

Operations (Ext 28982)

Technical Services (Ext 22389)

Communications Centre (Dispatch)

Administration Only (Ext 29130)

Media Relations (Ext 22483)

Public Access Defibrillator (PAD) (Ext 22452)

Ambulance Dispatch Booking (Non Emergency)

Agriculture

Livestock Valuation (claims for livestock losses)

General Inquiries

Dead Animals on Roads (Pickup)

Animal Bites to Humans-Health Unit

Large Wild Animals Emergencies

Or (If Life Threatening Emergency)

Livestock Valuation (claims for livestock losses)

Ottawa Humane Society

General Inquiries

Emergencies

Lost and Found

Ottawa-Carleton Wild Bird Care Centre

Royal Swan Program

Spay-Neuter Clinic 1851 Merivale Rd

Dogs: Bites, Enforcement, Registration

Cats: Enforcement, Registration

Archives and Records

City of Ottawa Archives (Ext 13333)

Arenas and Ice Rinks

All Arena Bookings

Public Skating Information Line

Barbara Ann Scott (Pinecrest) 2250 Torquay

Bell Centennial 50 Cassidy Rd

Belltown Dome 2915 Haughton

Bernard-Grandmaître (Vanier) 309 McArthur

Blackburn Hamlet 200 Glen Park Dr

Brewer 151 Brewer Way

Brian Kilrea (Canterbury) 2185 Arch

Civic Centre, Lansdowne Park 1015 Bank

Earl Armstrong 2020 Ogilvie Rd

Elizabeth Manley Intl Rink (Orléans Rec. Complex) 1490 Youville

Fred G Barrett 3280 Leitrim Rd

Goulbourn Recreation Complex 1500 Shea Rd

J Alph Dulude 941 Clyde

J B Potvin 813 Shefford Rd

Jack Charron (Ext 33254) 10 McKitrick

Jim Durrell 1265 Walkley

Kanata Recreation Complex (Ext 33560) 100 Walter Baker Pl

Manotick Arena and Community Hall 5572 Doctor Leach Dr

McNabb 180 Percy

Merivale Centennial 1765 Merivale Rd

Metcalfe Community Centre 2785 8th Line Rd
(Larry Robinson Arena)

Mlacak John G (Ext 33251) 2500 Campeau Dr

Navan Memorial Arena 1295 Colonial Rd

Nepean Sportsplex 1701 Woodroffe Ave

Orléans Recreation Complex 1490 Youville Dr

Osgoode 5660 Main

R J Kennedy 1115 Dunning

Ray Friel Complex (Cumberland) 1585 Tenth Line Road

Richmond Memorial 6095 Perth

St-Laurent Complex 525 Côté

Sandy Hill 60 Mann

Stittsville Arena 10 Warner-Colpitts

Tom Brown 141 Bayview

W Erskine Johnston 3832 Carp Rd

Walter Baker Sports Centre 100 Malvern Dr

Arts, Exhibition Spaces And Galleries

Arts Development (Ext 14035)

Public Art Program

Art Acquisition Program

Public Art Commissions

Community Arts Program

Arts Court Municipal Arts Centre 2 DalyAv

City Hall Art Gallery 110 LaurierAvW (Ext 28425)

Karsh-Masson Gallery 136 StPatrick (Ext 14167)

Centrepointe Theatre Gallery (Ext 42263)

Cumberland Art Gallery 255 CentrumBlvd (Ext 29288)

Foyer Gallery 1701 WoodroffeAve (Ext 42226)

Gloucester Art Gallery 255 CentrumBlvd (Ext 29288)

Kanata Civic Art Gallery 2500 CampeauDr (Ext 33341)

Nepean Visual Arts Centre Studio Gallery (Ext 42263)

Nepean Creative Art Centre 35 Stafford, Unit 11

Nepean Visual Arts Centre 1701 WoodroffeAve

The Atrium Gallery 101 CentrepointeDr (Ext 42263)

The Ottawa Art Gallery 2 DalyAv

Ottawa School of Art and Gallery 35 George

Visual Art Centre Orleans 1490 YouvilleDr

Arts and Heritage Funding Programs (Ext 29404)

Festivals, Fairs and Special Events Funding (Ext 14038)

Ottawa Book Award (Ext 29404)

Karsh Award (Ext 29404)

Doors Open Ottawa (Ext 30541)

Heritage Property Designations (Ext 13855)

Auditor

General Information

- B -

Birth

Birth Registrations

Building Code

Building Code Services, Building Permits, Building Code Inspections

Business

Economic Development and Strategic Projects Branch

Business Licensing

Event Central Office (Ext 14613)

Economic Partner Agencies

Ottawa Centre for Research and Innovation

Ottawa Life Science Centre

Ottawa Tourism

Entrepreneurship Centre

By-law Enforcement

Event Central Office (Ext 14613)

Information, Complaints, Enforcement

- C -

Camping

Ottawa Municipal Campground 411 Corkstown Rd

Seasonal Inquiries-From May to October

Child Care

(See also Social Services)

Child Care Information and Centralized Waiting List

Child Care Subsidy

Children's Services Division

Municipal Home Child Care (Ext 24104)

Ontario Works Child Care (Ext 24384)

City Operated Child Care Centres:

Bayshore Public Kindergarten School Age Program
145 Woodridge Cr

Borden Farm Child Care Centre 170 Chesterton Dr

Centre éducatif Beausoleil 333 York

Charmian Craven Child Care Centre 2071 Jasmine Cr

Dr E Couture Child Care Centre 2185 Riverside Dr

Elsie Stapleford Child Care Centre 1000 Teron Rd

Esther By Child Care Centre 1550 Caldwell Ave

Fisher Heights School Age 1026-1200 Baseline Rd

Foster Farm Child Care Centre 1065 Ramsay Cr

Huron Towers Child Care Centre 1339 Meadowlands Dr

Centre éducatif Tournesol 194 McArthur Rd

Centre éducatif Pinocchio 111 Sussex Dr

Parkwood Hills School Age 60 Tiverton Dr

St. Luke's Child Care Centre 110 Laurier Ave W

Woodridge Court Child Care Centre 230 Woodridge Cr Unit 101

Woodroffe Child Care 235 Woodroffe Ave

Centre parascolaire Quatre Saisons 230 Jeanne Mance

Clerk's Office

General Information

Public Participation Information

Master Contact List (Ext 12320)

Volunteer Services, Events and Opportunities

Office of Protocol (Ext 21521)

Community Centres, Recreation Centres, Halls, Fitness Facilities

Albion Heatherington 1560 Heatherington

Alexander 960 Silver

Alfred Taylor (North Gower RA)

2300 Community Way

Bayshore Community Bldg 175 Woodridge Ave

Beacon Hill Community Hall 2130 Radford Crt

Bearbrook Community Centre 8720 Russell Rd (Ext 29221)

Beaverbrook, 2 Beaverbrook Road

Bellevue 1475 Caldwell

Blackburn Hamlet 190 GlenPark Dr

Bridlewood (Ext 14371) 63 Bluegrass Dr

Canterbury 2185 Arch

Carleton Heights 1665 Apeldorn

Carlington Gym 1520 Caldwell

Carlsbad Springs 5079 9th Line Rd (Ext 13137)

Cavanagh (Ext 14371) 8930 Flewellyn Rd

Charlie Conacher 30 Wessex Rd

Churchill Senior's Centre 345 Richmond

Constance/Buckhams Bay 262 LenPurcell Dr

Craig Henry 135 Craig Henry Dr

Cyrville 4355 Halmont Dr

Dalhousie Community Centre 755 Somerset W

Dempsey 1895 Russell Rd

Dick Brulé 170 Castlefrank

Dovercourt 411 Dovercourt

Eva James Memorial Community Centre 65 Stonehaven Dr

Fallingbrook Community Hall (Bookings) 679 Deancourt Cr (Ext 29221)

Fisher Heights Child Care and Recreation Facility 1026 Baseline Rd

Recreation

Child Care

Fisher Heights Community Place, 31 Sutton Place

Fisher Park 250 Holland

Fitzroy Harbour 100 Clifford Campbell Street

Foster Farm 1065 Ramsay

Fringewood 14 Fringewood Dr (Bookings Ext 14371)

Galetta 119 Darwin

General Burns 86 Argue Dr

Glebe 175 Third Ave

Glen Cairn 186 Morrena Dr (Bookings Ext 14371)

Gloucester Senior Adult Centre 2020 OgilvieRd

Gloucester South Senior Adult Centre 4550 Bank

Goulbourn Recreation Centre

Greely 1448 Meadow Dr

Greenboro 363 Lorry Greenberg

Harry Craig (Carsonby) 6045 Regional Rd

Heron Road Community Centre 1480 Heron

Heron Road Senior Centre 1480 Heron

Hintonburg 1064 Wellington

Hunt Club-Riverside 3320 Paul Anka

Huntley Mess Hall 2240 Craig Side

Inverness 67 Inverness Ave

J A Dulude 941 Clyde Ave

Jack Purcell 320 Jack Purcell Lane

Jockvale Heritage Bldg 3131 Jockvale Dr

Kanata Leisure Centre

Kanata Senior Centre 2500 Campeau Dr

Kars Community Centre 1604 Rideau Valley Drive

Katimavik (Ext 33230) 64 Chimo Dr

Kenmore 3242 Yorks Corners Rd (Bookings Ext 30235)

Kinburn 3045 Kinburn Side Rd

Larkin House 76 Larkin

Le Patro 40 Cobourg

Leitrim Community Hall 3280 Leitrim Rd (Ext 29221)

Lindenlea Community Centre 15 RockcliffeWay

Lions Community Centre 170 Castlefrank Rd

Lynwood Community Bldg 7 Sycamore Dr

Maki House 19 Leeming

Manordale Community Bldg 68 Knoxdale Rd

Manotick 5572 Doctor Leach Dr

Manor Park 100 Thornwood

March Central (Ext 14371) 1030 Riddell Dr

Marlborough 3048 Pierce Rd

McNabb Recreation Centre 180 Percy

Metcalfe 2785 8th Line Rd

Michele Heights 2955 Michele

Mlacak Centre (McNeil Hall) 2500 Campeau (Ext 33230)

Munster 58 Dogwood Dr

Navan Memorial Centre (Ext 29221) 1295 Colonial Rd

Nepean National Equestrian Park 401 Corkstowne

Nepean Sailing Club 3259 Carling

Nepean Sportsplex 1701 Woodroffe

Nepean Sr Recreational Centre 1701 Woodroffe

North Gower Bowling Alley 6548 Fourth Line

Notre-Dame-des-Champs 3659 Navan Rd

Old Town Hall Community Centre 61 Main

Old Town Hall Recreational Centre 821 March Rd (Ext 14371)

Orléans Recreation Complex 1490 Youville Dr

Osgoode Centennial 5660 Main St

Ottawa South 260 Sunnyside

Overbrook 33 Quill

Pierre Rocque 1257 Joseph Drouin Ave

Pinecrest Recreation Complex 2250 Torquay

Pineview Golf Course 1471 Blair

Plant Recreation Complex 930 Somerset W

Pretty St Community Centre (Ext 14371) 2 Pretty

Qualicum/Graham Park 25 Esquimault

Queenswood Heights (Ext 29221) 1485 Duford

R J Kennedy Community Hall 1115 Dunning Rd (Ext 29221)

Ray Friel Complex 1585 Tenth Line Rd

Richelieu-Vanier (Ext 28464) 300 Des Pères Blancs

Richmond Memorial (Ext 14371) 6095 Perth

Rideauview Community Centre 4310 Shoreline Dr

Rockcliffe Park Community Centre 380 Springfield Rd

Ron Kolbus Lakeside Centre-Britannia Park 102 Greenview

Routhier 172 Guigues

Roy G Hobbs Community Hall 109 Larch (Ext 29221)

St-Laurent Complex 525 Côté

Sandy Hill 250 Somerset E

Sarsfield (Ext 29221) 3585 Sarsville Rd

Sawmill Creek 3380 D'Aoust Ave

South Fallingbrook Community Centre 998 Valin St

Southpointe 220 Stoneway

SS No 1 (Ext 14371) 400 Goldridge

Stittsville Arena (Ext 14371) 10 Warner-Colpitts

Tanglewood Park Community Centre 30 Woodfield Dr

Terry Fox Athletic Facility 2960 Riverside

Tom Brown Hall 141 Bayview

Trend-Arlington 50 Bellman Dr

Corkery (formerly Upper Huntley) 3447 Old Almonte Rd

Vars (Bookings) (Ext 29221) 5715 Rockdale Rd

Vernon 7950 Lawrence St

Walter Baker Sports Centre 10 Malvern

Westcliffe Community Bldg 681 Seyton Dr

Conservation Areas

Mississippi Valley Conservation Authority

Rideau Valley Conservation Authority

Box 599 1128 Mill St Manotick

Or Toll Free

South Nation Conservation Authority

15 Union St Berwick

Or Toll Free

Courts

Provincial Offences Court 100 Constellation Cr

Provincial Offences Collections Unit

Provincial Offences Collections Unit

Cycling

Information, Enforcement, Maps and Signs

Pathway Patrol

- D -

Death

DEATH REGISTRATIONS

Pre-recorded detailed information

Burial Permits

Drainage

Drains and Drainage Information

- E -

Economic Development

Economic Development, Business Licensing, Business Improvement Areas

Economic Partner Agencies

Ottawa Centre for Research and Innovation (OCRI)

Ottawa Life Science Council

Entrepreneurship Centre

Ottawa Tourism

Elections

Election Office

Employment

City Of Ottawa Employment Inquiries, General

Employment and Financial Assistance Centres

Central 370 Catherine St

East 2339 Ogilvie Rd

South 2020 Walkley Rd

West Flr 2-100 Constellation Cr

YouthZoneJeunesse (YZJ) (613-580-ZONE) 370 Catherine St

www.ottawa.ca/youthzone

Employment and Community Programs (Ext 20034)

Partners for Jobs (P4J) (Ext 26424)

www.ottawa.ca/partnersforjobs

Volunteer Services

Ontario Works (Employment and Financial Assistance)

(See Social Services )

Environmental Services

(See also Waste and Recycling, Planning and Land Use, Sewers and Septic Systems or Water)

Biosolids Information Line (Ext 23257)

Environmental Assessments

Hazardous Waste, Industrial Waste (liquid)

Noxious Weeds Control

Odour in premises/vicinity

Rivers (pollution, stormwater, water quality)

Septic Tanks, Sewage Treatment

Spills

Water Information Line

- F -

Facilities, Meeting Rooms, Community Centres

Ben Franklin Place (Ext 41216) 101 Centrepointe

Lansdowne Park 1015 Bank

Facility Rentals (Ext 3053)

Rentals (Turf, Ice, Sports Court) (Ext 3052)

Farmers' Markets

ByWard Market, Parkdale, Seasonal

Film and Television

Ottawa-Gatineau Film and Television Development

Corporation, Gatineau

Financial Services

Inquiries

Automated Water Meter Reading Service

Accounts Payable

Budgets

Insurance Claims

Tax, Water and Sewer Charge Inquiries

Accounts Receivable

Corporate Accounts Receivable (Ext 13668)

Overpayment Recovery Unit

POA Collections

POA Collections

E-mail: provincialoffences@ottawa.ca

Water Arrears Collections

Grants

Arts and Heritage Funding Programs (Ext 29404)

Heritage Grants for the Restoration of Designated Buildings (Ext 13855)

Community Environmental Projects Grant Program

Festivals, Fairs and Special Events Funding Program (Ext 14038)

Health, Recreation and Social Services (Ext 25688)

Protective Plumbing Grants

Sewer Repair Grants

Purchasing

General (Ext 25185)

Tender Results Info Line

Fire

FIRE (EMERGENCY)

FIRE (Non-Emergency)

Hydrants (see Water)

Ottawa Fire Services 1445 Carling Avenue

Fire Prevention Bureau (open air burning)

Flooding

Basements/Sewers/Roads

Freedom of Information

Municipal Freedom of Information and Protection

of Privacy Act Core Office (Ext 21898)

French Language Services

French Language Services

- G -

Gardens and Conservatories

Garden Plot Allotments

- H -

Health

AIDS and Sexual Health Information Line

Information (local) (English)

Information (local) (French)

Toll Free (Ontario) (English)

Toll Free (Ontario) (French)

Ottawa Public Health Information

TTY

Toll Free

General Inquiries

Medical Officer of Health

School Health Intake Line

Animal Bites (Ext 23748)

Beach Water Quality (Ext 13219)

Business Health Line (Ext 24197)

Communicable Diseases  Information and Reporting (24224)

Dental Clinics

40 Cobourg

2525 St. Laurent

400-1580 Merivale

Environmental Health (Ext 23748)

Food  Premises Information (restaurants, poisoning, etc.) (Ext 23748)

Food Handlers Course (Ext 26160)

Health Administration After Hours

Needle Disposal / Glass Stems

Outbreak Reporting (Ext 26235)

Public Health Nurse (Ext 28020)

Adult Health

Early years 0-6years

Healthy Babies Healthy Children

Injury Prevention

Nutrition Information

Prenatal Classes

Seniors Health

Private Well Inquiries (Ext 23748)

Rabies (Ext 23748)

School Immunization Program (Ext 24108)

Sexual Health Centre 179 Clarence

West Nile Virus (to report dead bird) (Ext 26318)

Heritage Property Designations (Ext 13855)

Housing

Emergency Housing (24 hour)

After Hours

Applications for rent-geared-to-income housing (The Registry)

Homeless Line

Long Term Care Centres

Carleton Lodge 55 Lodge Rd

Centre d'Accueil Champlain 275 Perrier

Garry J Armstrong Home 200 Island Lodge Rd

Peter D Clark Centre 9 Meridian Pl

Ottawa Community Housing

Head Office 39 Auriga Dr

Central District Office 731 Chapel

East District Office 380 Murray

South District Office 1365 Bank

West District Office 1485 Caldwell Ave

West District Office 1065 Ramsey Cr

- I -

Inspections

Building Code Inspections

Property Standards Inspections

Temporary Encroachment (Ext 16000)

Blasting (Ext 16000)

Road Cuts (Ext 16000)

Insurance

Claims

- L -

Lands and Buildings

Real Property Management (Municipal)

Building Maintenance, Repairs, Emergencies

Realty, Design and Property Management

Property Standards Information, Service Requests

Ottawa Public Library

Web: www.BiblioOttawaLibrary.ca

Infoservice

Telephone Renewals (TeleCIRC)

Interlibrary Loans (8 30AM-4 30PM) (Ext 32162)

Talking Books (for disabled 8 30am-4 30pm) (Ext 32168)

TTY Only

Library Branches

Alta Vista 2516 Alta Vista

Beaverbrook 2500 Campeau

Blackburn Hamlet 199 Glen Park Dr

Carlingwood 281 Woodroffe

Carp 3911 Carp

Centennial 3870 Richmond

Constance Bay 262 Len Purcell Dr

Cumberland 1599 Tenth Line

Elmvale Acres Shopping Centre 1910 St. Laurent

Emerald Plaza 1547 Merivale

Fitzroy Harbour 100 Clifford Campbell

Greely 7008 Parkway

Greenboro District Library 363 Lorry Greenberg Drive

Hazeldean 50 Castlefrank

Main 120 Metcalfe

Manotick 5499 South River

Metcalfe 2782 8th Line

Munster 7749 Bleeks

Nepean Centrepointe 101 Centrepointe

North Gloucester 2036 Ogilvie

North Gower 6579 FourthLine

Orléans 1705 Orléans Bl

Osgoode 5630 Osgoode Main

Richmond 6240 Perth

Rideau 377 Rideau

Rockcliffe Park 380 Springfield

Rosemount 18 Rosemount

Ruth E Dickinson 100 Malvern

St. Laurent 515 Côté

Stittsville 1637 Main

Sunnyside 1049 Bank St

Vanier 310 Pères Blancs

Vernon 8682 Bank

Ottawa Public Library

Bookmobile (Ext 4)

City Librarian

Friends of the Ottawa Public Library (Ext 32346)

Homebound Services

Ottawa Public Library Foundation (Ext 41306)

Room Rentals (Ext. 32161)

Information

Marriage (pre-recorded information)

Blasting (Ext 16000)

Building Permits

Business Permits (see Business)

Disabled Persons Parking Permits c/o

Ministry of Transportation

Encroachments (Ext 16000)

Patio Permits (Ext 16000)

Parking Permits

Pool Enclosure Permits

Private Approach (Ext 16000)

Road Cut Permits (Ext 16000)

Septic/Sewer Systems-c/o Rideau Valley Conservation Authority

Toll Free

Sign Permits

Street Cut Permits (Ext 16000)

Long Term Care

Long Term Care Centres

Carleton Lodge 55 Lodge Rd

Centre d'accueil Champlain 275 Perrier

Garry J Armstrong Home 200 Island Lodge Rd

Peter D Clark Centre 9 Meridian Place

Lotteries

Bingo, Nevada, Raffle, Licenses

- M -

Marriage

Licences (pre-recorded detailed information)

Civil Ceremonies and General Information

Mayor's Office

City of Ottawa Office of the Mayor

Fax

Municipal Councillors

City of Ottawa Office of the Mayor

Fax

Councillors' Offices Reception

Fax

Ward 1 Orléans

Fax

Ward 2 Innes

Fax

Ward 3 Barrhaven

Fax

Ward Office (Ext 30320)

Ward Fax

Ward 4 Kanata North

Fax

Ward 5 West Carleton-March

Fax

Ward Office (Ext 32256)

Ward Fax

Ward 6 Stittsville-Kanata West

Ward 7 Bay

Fax

Ward 8 College

Fax

Ward Office

Ward Fax

Ward 9 Knoxdale-Merivale

Fax

Ward 10 Gloucester-Southgate

Fax

Ward Office (32661)

Ward Fax

Ward 11 Beacon Hill-Cyrville

Fax

Ward 12 Rideau-Vanier

Ward 13 Rideau-Rockcliffe

Fax

Ward 14 Somerset

Ward 15 Kitchissippi

Fax

Ward 16 River

Fax

Ward 17 Capital

Fax

Ward 18 Alta Vista

Fax

Ward 19 Cumberland

Fax

Ward 20 Osgoode

Fax

Ward Office (Ext 30228)

Ward Fax

Ward 21 Rideau-Goulbourn

Fax

Ward 22 Gloucester-South Nepean

Fax

Ward 23 Kanata South

Fax

CITY OF OTTAWA SERVICES

City Manager

City Clerk's Office

CLIENT SERVICES

Client Service Centres

City Hall 110 Laurier Av W

Ben Franklin Place 101 Centrepointe Dr

Kanata 580 Terry Fox Dr

Kinburn 5670 Carp Rd

Metcalfe 8243 Victoria St

North Gower 2155 Roger Stevens Dr

Orléans 255 Centrum Blvd

Information (7am-7pm Monday to Friday)

Municipal Emergency Services (After Hours & Weekends)

Toll Free

TTY for the deaf

Web: ottawa.ca

Committees Of Council

Information (pre-recorded)

City Council (Ext 26837)

Committees

Agriculture and Rural Affairs (Ext 28821)

Corporate Services & Economic Development (Ext 28137)

Community and Protective Services Committee (Ext. 21624)

Planning and Environment (Ext 21622)

Transit (Ext. 21385)

Transportation (Ext 21385)

Advisory Committees, Boards and Task Forces (Ext 26836)

COMMISSIONER FOR TAKING OATHS/AFFIDAVITS

Information

Billings Estate National Historic Site 2100 Cabot

Bytown Museum (Ottawa Locks) 1 CanalLane

Cumberland Heritage Village Museum 2940 OldMontrealRd

Diefenbunker, Canada's Cold War Museum 3911 CarpRd Carp

Toll Free

Goulbourn Museum 2064 Huntley Rd

Nepean Museum 16 Rowley Ave

Osgoode Museum 7814 LawrenceSt Vernon

Pinhey's Point Historic Site 270 Pinhey Point Rd

Vanier Museopark (Ext 32001) 300 avenue des Père Blancs

Watson's Mill 5525 Dickinson Manotick

- O -

Official Languages

French Language Services (Ext 21536)

- P -

Parking

Inquiries Concerning Tickets, Meters, Municipal Lots, Permits, Enforcement

Disabled Persons Parking Permits

c/o Ministry of Transportation

Parking Tickets (Pay by Phone)

Parking Tickets (Pay by Internet) Web: ottawa.ca

Parks and Recreation

Centres, Facilities and Pools

For Information and Bookings of the following Recreation Activities:

Arenas, Sports Fields and Ball Diamond

Terry Fox Athletic Facility 2960 Riverside Dr

Mobile Stage Equipment (Ext 46200)

Park Permits

East and Central District (Ext 41497)

West and South District (Ext 41581)

Beach Water Quality

Beach Conditions (openings and closings)

Camping

Ottawa Municipal Campground 411 Corkstown Rd

Seasonal Inquiries: From May to October

Girls 'N Women and Sport

Golf

Pineview Golf Course 1471 Blair Rd

Administration and Information

Pro Shop-Tee Off Times

Outdoor Rinks (seasonal)

Program Registration (Automated)

Public Skating Information Line

Recreational Skating School

Wading Pools (seasonal)

French Leisure and Arts Programs

Lansdowne Park

Administration

Civic Centre Box Office (Ticketmaster)

Facility Rentals (Ext 3053)

Lost and Found (8 30-4 30) (Ext 3060)

Rentals (Turf, Ice, Sports Court) (Ext 3052)

Nepean National Equestrian Park

Special Needs

General Inquiries (ext 29289)

Direct line (no touch phone)

TTY for the deaf

Pesticides

Information line

Planning and Land Use

Information, Site Plans, Severance, Zoning

Committee Of Adjustment

Maps

Bus Route Maps

City/Cycling/Truck/General Use Maps

Planning

Grants (see Financial Services)

Heritage Buildings (see Historic Sites)

Heritage Alterations Ontario Heritage Act permits (Ext 13855)

Heritage Grants for the Restoration of Designated Buildings (Ext 13855)

Heritage Property Designations (Ext 13855)

Ontario Architectural Conservation Awards Program (Ext 13855)

Recreation Planning (Ext 24385)

Police

Ottawa Police Service

Police Services Board

Pools

Pool Enclosure Permits

Wading Pools (Seasonal)

Indoor Pools

Brewer 100 Brewer Way

Canterbury 2185 Arch

Champagne 321 King Edward

Deborah Anne Kirwan 1300 Kitchener

Dovercourt 411 Dovercourt

Goulbourn 1500 Shea Rd

Jack Purcell 320 Jack Purcell Lane

Kanata Leisure Centre (Wave Pool)

Lowertown 40 Cobourg

Nepean Sportsplex 1701 Woodroffe Ave

Orléans Recreation Complex 1490 Youville Dr

Pinecrest 2250 Torquay Ave

Plant Recreation Complex 930 Somerset W

Ray Friel Centre (Oasis/Wave Pool) 1585 Tenth Line Rd

St-Laurent 525 Côté

Sawmill Creek 3380 D'Aoust

Splash (Wave Pool) 2040 Ogilvie Rd

Walter Baker Sports Centre 100 Malvern Dr

Outdoor Pools (Seasonal)

Bearbrook 2679 Innes Rd

Beaverbrook 2 Beaverbrook Rd

Corkstown 61 Corkstown Rd

Crestview 56 Fieldrow

Entrance 2 Eaton Rd

General Burns 107 Chesterton Dr

Genest Pool Vanier

Glen Cairn 50 Castlefrank Rd

Katimavik Pool 64 Chimo Dr

Privacy

Municipal Freedom of Information and Protection of Privacy

Core Office (Ext 21898)

Property Assessment

Municipal Property Assessment Corporation (MPAC)

- R -

Roads, Highways and Bridges

Roads And Sidewalks

Information (Conditions, Maintenance, Snow Removal, Spills, Signs, Stree Lighting)

Road Cut Permits (Ext 16000)

Encroachment Permits (Ext 16000)

Queensway Road reports-Ministry of Transportation

Snow Line (Recorded Information-Overnight Parking Ban, Roadway Plowing Operations, Snow Removal Operations, Sidewalk Snow Plowing and Sanding Operations)

Special Vehicle Permits (Ext 16000)

Street Cut Permits (Ext 16000)

- S -

Safety and Standards

Emergency Measures Unit

Seniors Services

Application for Housing Placement

Long Term Care Inquiries

Carleton Lodge 55 Lodge Rd

Centre d'accueil Champlain 275 Perrier

Garry J Armstrong Home 200 Island Lodge Rd

Peter D Clark Centre 9 Meridian Place

Senior Recreation Centres

Abbotsford 954 Bank

Centre de Jour Seraphin-Marion 6600 Carriere

Centre de Jour Guigues 159 Murray

Churchill Seniors Centre 345 Richmond Rd

Food for Thought 345 Richmond Kanata

Good Companions 670 Albert Kanata

Gloucester Senior Adults 2020 Ogilvie

Gloucester South 4550 Bank

Heron Road 1480 Heron

Kanata Seniors Centre 2500 Campeau

Nepean Recreation Centre 1701 Woodroffe Av

Le patro d'Ottawa 40 Cobourg

Pauline Charron 64 Jeanne Mance

Yet Keen 211 Bronson

Sewers and Septic Systems

Information, Repairs, Locates, Grants

General info (Emergencies, Drainage, Biosolids Information Line) (Ext 23257)

Social Services

Ontario Works-Employment and Financial Assistance

Applications and General Inquiries

After Hours

Emergencies

Emergency Transportation

Shelter Placements

Employment and Financial Assistance Centres

Central 370 Catherine St.

TTY for the deaf

East 2339 Ogilvie Rd

TTY for the deaf

Or

South 2020 Walkley Rd

Or call Bell Relay Service

West Flr 2-100 Constellation Cr

TTY for the deaf

Essential Health and Social Supports (EHSS)

Application Line

Family Support Program

Home Help (Ext 25778)

Home Management Services (Ext 26405)

Overpayment Recovery Unit

Employment

Streets and Sidewalks

(see Roads, Highways and Bridges)

- T -

Taxes

Municipal Taxes (Municipal), Assessments, and Water

Tenders and Government Contracts

Purchasing

General Information (Ext 25186)

Tenders (Automated Information Line)

Theatres

Arts Court Theatre 2 Daly Ave

Box Office

Administration or Rental

Centrepointe Theatre

Ben Franklin Place

101 Centrepointe Dr

Administration or Rental Information

Administration Fax

Box Office and 24 Hour Show Information

Box Office Toll Free

Box Office Fax

Orléans Theatre 255 Centrum Bl

Kanata Theatre 100 Walter Baker Place

Tourism and Travel

Ottawa Tourism

Souvenirs (City of Ottawa)

Traffic

Safety, Signs, Signals, Pavement Markings

Transit

Transit Information (Bus routes, O-Train, schedules, fares, trip planning)

Web: www.octranspo.com

TTY for the deaf-Information

Accessible Service Hotline

Charters

Customer service

Compliments and Complaints

Lost and Found

Para Transpo

Administration

Booking

Cancellations

TTY for the deaf-Para Transpo

OC Transpo Administration 1500 St. Laurent Bl

O-Train Information

Trees

Fallen, Damaged or Trimming (City trees only)

Tree Planting and Community Forests

- U -

Utilities - Hydro Ottawa

Emergencies

Administration and Information

- W -

Waste and Recycling

Appliances, or Tires (see Yellow Pages under Recycling Services)

General Information (Including Collection Schedules/Problems, Composting, Take-it-Back

Programme, Household Hazardous Waste Mobile Depots, Yellow Bag Program)

Water

Information, Leaks, Repairs, Flooding

Billing Inquiry, Water Consumption

Drinking Water Automated Water Meter Reading

Private Well Inquiries (Ext 23748)

Water Arrears Collections

Hydrant Usage Permits

Information (Wise use of water, hydrant flushing)

Well water testing

Welfare

Welfare (See Social Services, and Employment)

- Z -

Zoning

Variances, Service Requests